PackKUB order and inventory management

Who it is for

Designed for merchants coordinating multiple sales channels and teams handling orders, stock and packing. Start by defining store ownership, product identifiers and warehouse mapping.

Connect back-office workflows

• Manage orders and track work requiring attention
• Map channel listings and product variants to back-office SKUs
• Manage stock and fulfillment, subject to the supported channel and API requirements

Connecting ERP and accounting

Define which system owns product, stock and order status data. Agree on returns, cancellations and duplicate handling so integrations remain traceable.

Coordinating orders from multiple storefronts

Shopee, Lazada, TikTok Shop, Shopify and WooCommerce can use different listing identifiers, variants and payment states. Establish a central SKU mapping before sharing data with the warehouse. An order should remain visible even if its product has not been mapped yet; the original marketplace record should remain available for reconciliation.

Physical on-hand stock is not necessarily the same as storefront availability. Some units may be reserved, held for quality inspection or allocated to individual channels. Define on-hand, reserved and available-to-sell quantities and map warehouses to storefronts explicitly. Never publish a zero-stock update without the agreed operational policy.

Picking, packing and shipping need consistent status definitions from order intake through barcode checks, shipment creation, delivery and returns. Validate each carrier's API, warehouse access permissions and duplicate protections for webhook retries before enabling automation.

If ERPNext is also used, agree which platform owns item data, pricing, warehouses and the Stock Ledger, and when Sales Orders or accounting records are created. An OMS-only rollout can start with order and warehouse workflows, with ERP or finance integration introduced once the scope is agreed.

Frequently asked questions

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